English Speaking Customer Service Jobs In Mohali: How To Join The New BPO Boom

Austin, Texas / Syndication Cloud / June 25, 2025 / TTEC

Once a quiet satellite town, Mohali is fast transforming into a hotspot for ambitious professionals looking to build dynamic careers. With sleek offices, global clients, and a fast-paced work culture, the city is attracting talent from across the country.

Could you be one of them? TTEC thinks so, which is why they are happy to be offering tips and tricks for you to get ahead in your new career.

Are You A Good Candidate For A Customer Service Career?

If you are a customer-focused team player with a can-do attitude and at least one year’s experience in customer service, now could be a great time for you to make a move to a new job in Mohali.

As a representative for TTEC summarised, most customer service providers in the region are looking for a person who can confidently answer incoming calls from customers in English and successfully resolve any issues to the satisfaction of the customer.

As they explained, “If you have a passion for helping others and giving them peace of mind, in these types of roles, you’ll work to resolve customer issues via phone and chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms.”

They added, “Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.”

What To Look For In Your Next Employer

When making the decision about where to go for your next role, you should look for things like a competitive salary with bonus incentives and paid time off (PTO). Plus, you should check if you will receive any extra benefits like tuition reimbursements or covered transportation.

You should also look for a genuinely supportive and inclusive community culture where in-house training is taken seriously and personal and professional growth is encouraged. For instance, at TTEC, every team member is highly valued, including new employees and those taking on more entry-level roles.

Take Advantage Of Mohali’s Status As India’s New BPO Superstar

With Mohali continuing to experience some of the best foreign investment in India, especially from BPOs in telecommunications, IT, and customer service, TTEC recommends that if you’re an early career professional and you’re interested in taking your career to the next level, you consider working for an international company like theirs.

Discover what TTEC has to say about Mohali’s bright future, and yours!

TTEC

100 Congress Avenue
Suite 1425
Austin
Texas
78701
United States