Liveops Announces Remote Agent Hiring for Tax Season
Scottsdale, United States – December 21, 2025 / Liveops /
SCOTTSDALE, AZ – Liveops, a frontrunner in flexible customer experience outsourcing solutions, has unveiled a nationwide initiative aimed at recruiting thousands of remote customer support agents in preparation for the 2026 tax season. This initiative provides individuals across the United States with the opportunity to generate income from the comfort of their homes, on a schedule that suits them, while assisting one of the country’s leading tax software brands.
“At Liveops, we hold the conviction that meaningful employment should be available to everyone—regardless of their location or the life challenges they are managing,” stated Molly Moore, Chief Operating Officer at Liveops. “By broadening our remote customer support roles, we are empowering individuals from diverse backgrounds—including single parents, military spouses, and caregivers—to have greater control over their work hours and earnings, enabling them to support their families while managing life’s various responsibilities.”
Enhancing Access to Opportunities Through Inclusive Agent Sourcing
As families nationwide grapple with increasing expenses and unpredictable job prospects, Liveops presents a flexible and purposeful avenue for earning income. Independently contracted agents can cultivate sustainable careers that align with their lifestyles.
Liveops is actively seeking agents from underrepresented and traditionally overlooked demographics, such as bilingual candidates, women (who currently make up about 77 percent of the Liveops agent community), caregivers, veterans, retirees, and individuals with disabilities. Since Liveops does not mandate proximity to a physical contact center, agents can provide services from their own locations. This policy eliminates numerous geographic and socioeconomic barriers that often hinder participation in remote service roles as independent agents.
“Our adaptable sourcing model benefits both individuals and our clients,” remarked Jim Watson, Chief Executive Officer of Liveops. “We can access a diverse pool of motivated talent from across the nation—individuals who might not otherwise have these opportunities. At the same time, we offer our clients a scalable, resilient workforce ready to meet real-world demands.”
Empowering Agents to Self-Select Their Schedules
Customer support professionals within the Liveops network have the autonomy to select the time slots in which they wish to provide services. This flexibility allows individuals to coordinate their work hours around caregiving responsibilities, family commitments, education, or additional income sources.
For clients, this same model enables Liveops to align workforce availability with actual demand during the tax season without incurring additional facility costs or long-term overhead.
Economic and Community Impact
By keeping income within local communities rather than centralizing work in a single location, the Liveops model bolsters local economies. Thousands of individuals will have the chance to earn supplemental income and gain valuable experience in customer support for a recognized national brand during one of the busiest periods for customer service throughout the year.
Proven Expertise in Tax Season Support
Liveops has a long history of supporting tax season engagements. The company’s on-demand model enables it to quickly source, certify, and deploy well-suited customer support agents, ensuring that callers receive prompt, empathetic, and brand-consistent service during peak times. This strategy assists tax software clients in reducing wait times, enhancing customer satisfaction, and maintaining brand loyalty during the most demanding weeks of the year.
To Learn More About Liveops’ Tax Software Customer Support Opportunities
About Liveops
Liveops is transforming the concept of outsourced customer service in today’s always-connected world, founded on the belief that authentic connections foster brand loyalty. For over 25 years, the company has combined innovative technology with trusted, remote, and empathetic human expertise to provide agile, high-touch customer support solutions that scale efficiently and thoughtfully.
As pioneers in the flexible workforce model, Liveops offers global reach with unparalleled adaptability—assisting brands in meeting customer needs anytime, anywhere. From intricate interactions to seasonal spikes, Liveops proudly serves Fortune 500 and enterprise clients—delivering personalized experiences that cultivate trust and create lasting impact. It’s not outsourcing; it’s outsmarting.
For more information, visit www.liveops.com
Contact Information:
Liveops
1365 N. Scottsdale Rd, Suite 390
Scottsdale, Arizona 85257
United States
Shelby Bozekowski
+1(720) 209-2818
https://liveops.com
